Hosting Bookmarks | There is no place for manners in customer service

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There is no place for manners in customer service

Posted by dawhb.com 1999 days ago (http://www.thewhir.com)
Category: Customer Support | Tags: customer service web hosting support

That's right - you heard me. If you want a truly effective customer service organization, ideally, you should not base any portion of your hiring or training on the your (potential) employees' manners.
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