Avatar Posted by hosttycoon 67 days ago (http://www.serviceuntitled.com)
Category: Customer Support | Tags: customer service customer support
Companies, especially those with complicated products or services, often run into the issue of the difference in roles. Companies aren’t sure about t read more »
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Avatar Posted by dawhb.com 262 days ago (http://www.thewhir.com)
Category: Customer Support | Tags: customer service web hosting support
That's right - you heard me. If you want a truly effective customer service organization, ideally, you should not base any portion of your hiring or read more »
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Avatar Posted by aeromit 269 days ago (http://www.serviceuntitled.com)
Category: Customer Support | Tags: hosting support customer support
Rackspace had a really bad week last week. A truck literally crashed into a part of their power system (which from my understanding was already havin read more »
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Avatar Posted by aeromit 286 days ago (http://www.thewhir.com)
Category: Customer Support | Tags: customer care support 24x7 help
Conferences, Conventions and Expos are great events to interact with customers - both existing and potential. Last week I had the pleasure to attend read more »
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