Bobcares About Hosting Support - Episode 166
Any web host will tell you the hardest part about the web hosting business is finding a team of support people that care about your clients as much as you do. You want to make sure they are in good hands. One company that promotes themselves as those good hands to trust is Bobcares.
They specialize in support for small, medium and large hosting companies.
Download the Web Hosting Show, Episode 166!
Running Time: 10 minutes | File Size: 4.44 MB
On today’s show I am luck enough to get to talk with the co-founder and Director of Bobcares, Sangeetha Naik. Want to know what they are all about, who they get the most business from, and how they feel about their type of services versus freelance contractors, this is the podcast for you.
Bobcares promotes itself as somebody who works on your business as much as you do. With services ranging from phone support, to help desk and server administration - they have left no stone unturned when it comes to a variety of different support options they provide.
What Services Can They Provide to Me?
Just looking over their help desk service options, they provide support for WHM/cPanel, Parallels, Helm, H-Sphere, Ensim, Webmin, Alabanza, WinPanel, DirectAdmin, Cobalt RAQ, and DonHost.
With phone support, they offer 12 to 24 hour support, and the ever-important overnight option, so you can catch some sleep while they keep thing under control. Server management varies from hourly services to monthly, with everything covered in between. They also specialize in Virtual Private Server (VPS) support too.
Another secret jewel of theirs I found was the blog, you can check out the Bobcares blog here: http://bobcares.com/index.php/blog/
Want to give them a shot? Try out their FREE, no obligations 7 day trial and see what Bobcares can do for you. Also be sure to let them know that the Web Hosting Show sent you there.
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