Search results for customer care

Accountability is one of the buzzwords used by customer service experts to describe some of the finer points of their process. And, while the word is read more »
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The company sees its Live Partition Mobility and Live Application Mobility applications as key to any customer using Unix in their network. read more »
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Conferences, Conventions and Expos are great events to interact with customers - both existing and potential. Last week I had the pleasure to attend read more »
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Pioneering advertising agencies, both traditional and interactive, are increasingly exploring ways to leverage web-based video for their clients at d read more »
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Solix Technologies, a leading provider of Enterprise Data Management Solutions used by large enterprise customers to manage business critical data, t read more »
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SaaS products for the Small and Medium Businesses (SMB) market have been joined by initiatives from Oracle, SAP, Business Objects, and others... read more »
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Rackspace had a really bad week last week. A truck literally crashed into a part of their power system (which from my understanding was already havin read more »
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It’s a real dilemma these days finding a good web hosting company as by spending some amount any hosting company can prevail at all possible location read more »
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That's right - you heard me. If you want a truly effective customer service organization, ideally, you should not base any portion of your hiring or read more »
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Do you ever wish you could just crawl inside the heads of your customers and figure out exactly what they want? Doing so would yield a tremendous amo read more »
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