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One of the worst things a customer service representative can do is to be distracted. It can kill an otherwise acceptable customer service experience read more »
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So far in this series, we’ve discussed why testimonials are so powerful, how to collect testimonials with my “SPURF” system, and 10 ways to make your read more »
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Momentum Advanced Solutions Inc. announced the acquisition of the IT hosting division of BroadSpire Inc. located in Los Angeles, California. Momentum read more »
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Microsoft said on Monday that the server version of Windows 7 will not be a major release and will bear the name Windows Server 2008 R2. The move is read more »
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You have this cool client that has this really great idea, and they want to turn it into a sure thing. They approach you about joining their start up read more »
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Funny illustratition about design work and communiation between client and web desginer. read more »
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You may have noticed late last week that Linspire was officially retired. Or perhaps you didn't. No matter. Given Linspire's rocky history with the G read more »
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In case you missed the hundred-or-so mentions on the WHIR over the last few weeks, HostingCon 2008 was last week. And we went to considerable lengths read more »
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